Help / Support

Manuals

Manuals can be found in the Start menu->All programs->ChrisTrains, or by looking in the installed assets folder. For example
C:\Program Files (x86)\Steam\steamapps\common\railworks\Assets\ChrisTrains\
RailSimulator\RailVehicles\EMUs\NS DD-AR

Current versions

The version number of your train/wagon will be on the first screen when using the installer, and in the release notes. For example:
C:\Program Files (x86)\Steam\steamapps\common\railworks\Assets\ChrisTrains\
RailSimulator\RailVehicles\EMUs\NS DDZ\~ns_ddz_release_notes.txt

SGM	v1.1		Mat'64	v1.2		IRM	v1.4
ICMm	v1.7		ICMm Retro paint pack				v1.2
DD-AR	v1.9		DDZ	v1.6
NS2200	v1.9
FCCPPS wagon	v1.2		Gbs wagon	v1.2

Where's my train? How can I drive it?

All ChrisTrains products will show up in the 'QuickDrive' menu in the game. There you will be able to choose which train to drive. For the electric trains you must choose a route with overhead power cables. If you have the required routes and scenarios, you can find the scenarios by choosing the 'Single Player' option from the main menu, then 'Scenarios', then 'Standard Scenarios'.

None of the switches or controls work - the pantograph won't go up and I can't drive.

You must be using the 2013 version of the game. There was a scripting change from TS2012 to TS2013 which prevents the trains from working in the older version of the game. The core update to TS2013 is free - let your Steam client go online and fetch the update for you then all the train models will work correctly.

I am using TS2013 and the switches still don't work.

My trains do not work with the 'simple' control mode - you must disable simple controls in the game.

Scenarios

You can find the scenarios for my trains here.

Scenario editor & ChrisTrains consists

In the scenario editor, follow the steps below to see the pre-built consists in the consist list.

Routes - Midden Nederland

ChrisTrains does not make routes but many of the scenarios take place on the Midden Nederland route, set around Amersfoort, Utrecht and Arnhem. For your convenience, I have some links here. The first is a direct link to the route itself - remember, this is not my route, so if you have questions, please ask on one of the forums, for example railsim.nl.
This second link contains a couple of files that are required for the route to work properly (but are sometimes hard to find). Included in this archive are the Railsim-fr.com rails pack (source), Railsim-fr.com wires pack (source)and AmiciTreni decals (source).
You must also have the Dutch signals, catenary supports, level crossings and buildings - I have provided links to those too.
The files in these archives will either be self-installing .exe files, or .rwp or .rpk files. The .rwp and .rpk files must be installed using the Railworks package installer, which you can find by running the Railworks Utilities (included with the game).
Download links:
The route (for registered users at railsim.nl):
Midden Nederland Beta 3
The route (for registered users at dutchrail.eu):
Midden Nederland Beta 3
The route (for English-speaking customers who can't register at railsim.nl or dutchrail.eu):
Midden Nederland Beta 3
The required extras:
Railsim-fr.com extras | Dutch Classics Catenary Supports | Railtraction LS55 Signals | Coha.nl buildings and crossings | ChrisTrains free scenery items.
It's also recommended (but not required) that you download and install the Altenburg-Wildau route for some final scenery items.

Forums

I'm fairly active on the following forums if you want to see update topics and general discussions:
Railsim.nl (Dutch)      TreinPunt.nl (Dutch)      DutchRail.eu (Dutch)      UKTrainSim (English)

Email support