Privacy Policy - The Short Version

When you purchase an item from ChrisTrains:

• Your name, address and email address are stored by our e-commerce provider getdpd (Portal Labs LLC) and passed on to ChrisTrains as part of the order transaction.
• The payment processor (Paypal or Stripe) stores your payment information.
• Your financial information is NEVER transmitted to ChrisTrains, nor getdpd. Only a payment confirmation token is returned.

Other things to know

• Google analytics is used on all pages on ChrisTrains.com to provide us with data about visitor habits and geographic location.
• Fonts used on this site are linked to fonts.googleapis.com
• The ChrisTrains mailing list is served by Amazon cloud services (s3.amazonaws.com)
• Personal data held by ChrisTrains either from the opt-in mailing list, or from purchase transactions, is never sold nor rented to third parties, for any reason.

Privacy Policy - The Complete Version

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing:
With your permission, we may send you emails about our store, new products and other updates. Your email address ends up on our mailing only when you manually opt-in to the mailing list.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction or place an order, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as the ChrisTrains mailing list, we will ask you directly for your expressed consent.

How do I withdraw my consent?
You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via the email link in the navigation bar.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - GETDPD

Our store is hosted on getdpd (Portal Labs LLC). They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored via getdpd's data storage, databases and the general getdpd application. They store your data on a secure server behind a firewall. (getdpd GDPR policy)

Payment:
If you choose a direct payment gateway (Paypal or Stripe) to complete your purchase, then those services will store your payment data for the duration of the transaction. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Christrains does NOT receive credit card or financial information, only purchase confirmation data from Paypal or Stripe.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES
ChrisTrains stores cookies in your browser related to the getdpd e-commerce site, and the HESK helpdesk system. These are all either sessional cookies, or expire after two weeks.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer via the email link in the navigation bar.