Normal hours of operation / normale bedrijfsuren: 14:00-04:00 CET

ChrisTrains Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

PATCHES
English
Nederlands
Francais
Deutsch
Keyboard Shortcuts
Re-skin / re-paint templates

Articles in this category

Current versions of all products / Huidige versie van alle products

The version number of your train/wagon will be on the first screen when using the installer, and in the release notes. For example:

8,110
(1,578)
ATB-NG Quick Reference

Simple guide for the ATB-NG system imEenvoudig handleiding voor het ATB-NG systeem.

1,318
(1,425)
Czech handbook translations / Překlady české příručky

The following handbook translations were kindly done by user jarousek75: Stadler RS1

367
(318)
ChrisTrains and SBB in 2024

Nederlands Augustus 2024: Je hebt hier misschien al over gelezen in de TSC-community, maar SBB heeft onlangs alle licentieovereenkomsten met ontwikkelaars van modellen voor alle treinsimulatorspellen ...

2,598
(0)
  • Top articles
  • Latest articles
Uw aankopen en updates opnieuw downloaden

Category: Nederlands

Als u uw producten rechtstreeks van de ChrisTrains-website hebt gekocht, kunt u uw eigen downloads opnieuw activeren. Ga naar de link 'mijn downloads' op de help- / ondersteuningspagina van ChrisTrai...

5,713
(1,660)
Re-downloading your purchases and updates

Category: English

Re-downloading your purchases and updates   If you purchased your products directly from the ChrisTrains website, you can re-activate your own downloads. Go to the 'my downloads' link on the ChrisTra...

4,003
(1,506)
"Not correctly licensed" error

Category: English

If you try to drive a train and get a grey error box on the screen with white text telling you that the train is not correctly licensed, the solution is to install the newest version of the train. Thi...

3,296
(1,479)
Virus warnings

Category: Antivirus warnings, viruses, trojans

Symptom: A virus warning message will appear warning you of "fileRepMalware" or "WS.Reputation.1": Symptom: The installation will freeze and stop working.Symptom: The installation file will be delete...

2,725
(1,592)
Viruswarnungen

Category: Deutsch

Symptom: Eine Viruswarnmeldung erscheint und warnt vor "fileRepMalware" oder "WS.Reputation.1": Symptom: Die Installation”friert” ein und arbeitet nicht weiter.Symptom: Die Iinstallationsdatei wird v...

2,021
(1,705)
Erneutes Herunterladen Ihrer Einkäufe und Updates

Category: Deutsch

Haben Sie Ihre Produkte direkt von der ChrisTrains-Webseite gekauft, können Sie Ihre eigenen Downloads wieder reaktivieren. Klicken Sie auf den Link 'My Downloads' auf der ChrisTrains help/support Se...

2,005
(1,528)
Keyboard Shortcuts for NS ICR

Category: Keyboard Shortcuts

These PDF files contain the keyboard shortcuts for the ICR.

12
(0)
Stadler Flirt 3 Suwex 2025 Performance Patch

Category: PATCHES

This patch improves the performance of the underlying scripts for the Suwex version of the Stadler Flirt 3. This should help improve the framerate in scenarios where a lot of these trains are being us...

124
(0)
Legacy Simtogether klanten (toen Simtogether sloot)

Category: Nederlands

Op 1 november 2025 was SimTogether dicht gegaan. Toen dit gebeurde, werden de klantgegevens in november 2025 overgedragen aan ChrisTrains, met behulp van een verwerkersovereenkomst. U kunt uw account ...

37
(0)
Legacy Simtogether customers (when Simtogether closed)

Category: English

On November 1st 2025, SimTogether closed. When this happened, customer information was transferred to ChrisTrains in November 2025, using a data processor agreement. You can check your account using t...

42
(0)
2025 Freight wagons "FPS" patch

Category: PATCHES

This 'all-in-one' patch will update any and all ChrisTrains freight wagons that you have installed. This is the fps performance improvement patch that should make the freight wagons cause much less st...

910
(0)
Zes / Zces wagons paint templates

Category: Re-skin / re-paint templates

Here you will find PSD files for the Zes and Zces wagons. The PSD file has layers for 'shadows' and the UV template. This file is best opened in Photoshop. Download:  Zes/Zces wagons Paint Kit (32.2Mb...

211
(0)